Step-by-Step Guide

How It Works

Save your Snapchat memories in 6 simple steps. The whole process takes about 10 minutes of active time.

~10 min active time

100% secure

Request Your Data2 min

Open Snapchat Settings

Open Snapchat on your phone or visit accounts.snapchat.com on your computer. Navigate to Settings and find the "My Data" section under Privacy Controls.

Result

You're on the My Data page ready to request your export

Request Your Data1 min

Submit Data Request

Click "Submit Request" to ask Snapchat for a copy of your data. Make sure the option to include Memories is selected.

Result

Snapchat begins preparing your data export

Wait for Snapchat1-24 hrs

Receive Email from Snapchat

Snapchat will email you when your data is ready. This typically takes as little as 1 hour (but can take up to a day depending on the number of memories you have). Check your spam folder if you don't see it.

Result

You receive an email with a download link

●●●

This is the only waiting period - Snapchat needs time to prepare your data

Download & Upload5-15 min

Download Your Data

Click the link in the email to download your Snapchat data. You'll get a ZIP file containing all your memories and account data.

Result

A ZIP file saved to your device

Download & Upload2-10 min

Upload to SnapSavior

Go to our Upload page and select your ZIP file. Don't unzip it - we need the original file. Our system will securely upload and start processing.

Result

Your file is uploaded and processing begins

Get Your Memories5 min

Preview & Export

Once processing is complete, browse your memories gallery. Select the ones you want and export them to your device or Google Drive.

Result

Your memories with original dates, captions, and filters, ready to save forever

What You Get

Your memories, preserved exactly as you remember them

Full Quality Photos & Videos

All your memories exported at original quality

Original Dates Preserved

EXIF metadata embedded so photos sort correctly

Overlays Merged

Captions, stickers, and filters combined into final image

Common Questions

Why do I need to act before September 2026?

Snapchat has announced they will delete all cloud-stored Memories on September 1, 2026. After this date, any memories you haven't downloaded will be permanently lost.

How long does the whole process take?

The active work takes about 10-15 minutes total. The main wait is for Snapchat to prepare your data (24-48 hours). Once you have the ZIP file, uploading and exporting is quick.

Is my data safe?

Yes. Your data is encrypted during upload and processing. We automatically delete all files within 90 days, and we never share your data with third parties.

Will my memories keep their original dates?

Yes! We extract the original capture date and embed it into each file's metadata. Your photos will appear in your camera roll on the correct dates.

What if I need help during the process?

When you start the upload process, we'll guide you step-by-step with platform-specific instructions. Each step has troubleshooting tips and you can always email our support team.

Ready to Save Your Memories?

Start the process now. We'll guide you through every step.

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Just $3.99 one-time • Unlimited memories • No subscription